Ibex Solutions

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Software we build and run for internet providers

Four products for ISPs: a platform for the whole business, a pool checker that also works on its own, a diagnostic app for the field, and analytics for DNS traffic.

Mobile app · Flutter

WiFi Analyzer Pro app iconWiFi Analyzer Pro

Diagnoses Wi‑Fi and internet problems from the customer’s phone, so an ISP’s support team can see the cause instead of guessing at it.

  • Router, speed, ping and DNS tests
  • ISP line, video and server-location tests
  • Reads the fiber router (ONT): optical signal strength
  • Lists every device connected to the line
WiFi Analyzer Pro home screen: network overview with Wi-Fi signal, router, DNS server and public IP
Analytics

DNS log analytics

A NestJS and React application over ClickHouse for exploring the DNS traffic on your network, from the busiest domains to single queries.

  • Built on ClickHouse for large log volumes
  • Filter by time, resolver and record type
  • See failed lookups alongside the rest
DNS Stats dashboard: queries per second, cache hit rate, SERVFAIL rate, query trend, query types and top queried domains

Sample data. Addresses are from documentation ranges.

SaaS platform

ISP and RADIUS management

A multi-region, multi-timezone SaaS platform that ISPs migrate onto, for the subscriber base, the reseller chain, billing and the network devices themselves.

  • Built for 10–20 million subscribers
  • ISP → seller → reseller → sub-reseller, with prepaid wallets
  • Time-based packages and automatic billing
  • Router and OLT control over SSH and SNMP

Sample data

10–20M

subscribers the platform is built for

Subscriber management

Search, renew, suspend and move accounts at ISP scale.

Reseller hierarchy

Four levels, each funding renewals from a prepaid wallet.

Time-based packages

Sell speed by time of day or by duration.

IP Pool Manager

Every pool is checked against the routers that hand out its addresses, and each mismatch is listed for action.

residential-north3,812 / 4,094
business-static211 / 256
3 mismatches

Router and OLT control

MikroTik, Juniper, Huawei and many OLT platforms.

Multi-region

Each region bills and renews on its own local clock.

Standalone or built in

IP Pool Manager

Checks every pool against the routers that hand out its addresses, and shows every place the database and the router disagree.

  • Expired accounts still holding addresses
  • Addresses in use that the database thinks are free
  • Static addresses with no lease on the router
  • Runs inside our platform or beside your current system
Try it: resolve a mismatchSample data
203.0.113.47 Mismatch
Database says
ahmed.k · expired 2 Nov
Router says
Active session · bilal.s

Pool residential-north · ccr-east-01 · found at 09:40 PKT

Questions about our ISP products

What each product does, and how it fits into an internet provider’s network.

What is the Ibex ISP and RADIUS management platform?

It is a multi-region, multi-timezone SaaS platform that internet providers migrate onto to run their business: the subscriber base, a four-level reseller chain (ISP, seller, reseller, sub-reseller) funded by prepaid wallets, time-based packages with automatic billing, IP pools and network devices. It is built for 10–20 million subscribers.

Which routers and network equipment does the platform control?

The platform controls routers and OLTs over SSH and SNMP, including MikroTik, Juniper, Huawei and many OLT platforms. Each region bills and renews on its own local clock.

Can I use the IP Pool Manager without the full platform?

Yes. The IP Pool Manager runs inside the Ibex platform or beside your current system. It checks every IP pool against the routers that hand out its addresses, and lists each mismatch: expired accounts still holding addresses, addresses in use that the database thinks are free, and static addresses with no lease on the router.

What does WiFi Analyzer Pro test?

WiFi Analyzer Pro is a Flutter mobile app that diagnoses Wi‑Fi and internet problems from the customer’s phone, for an ISP’s support team. It runs router, speed, ping and DNS tests, ISP line, video and server-location tests, reads the optical signal strength of the fiber router (ONT), and lists every device connected to the line.

What is DNS log analytics used for?

It is a NestJS and React application over ClickHouse for exploring the DNS traffic on an ISP’s network, from the busiest domains to single queries. You can filter by time, resolver and record type, and see failed lookups alongside the rest.

Running an ISP?

Tell us about your network and the product you’re interested in. You’ll talk directly to the people who build it.